Privacy policy.

Last updated: May 15, 2026

1. Introduction

Charmane Business Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you visit our website at charmanebiz.com or use our services.

2. Information We Collect

Information You Provide Directly

When you interact with our website or services, we may collect:

• Contact information: Name, email address, phone number, and mailing address
• Booking information: Appointment preferences, document type, number of signers, meeting location, and special instructions
• Identification information: Government-issued photo ID details required for notarization, as mandated by Florida law
• Communication content: Messages you send through our contact form, email, or phone

Information Collected Automatically

When you visit our website, certain information may be automatically collected by our hosting provider and third-party integrations, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website

We do not currently use third-party analytics services (such as Google Analytics) on this website.

Information from Third-Party Services

When you book an appointment or submit a quote request, the following third-party services may collect information independently:

• Square Appointments — for notary appointment bookings and payment processing
• Google Calendar — for strategy consultation bookings
• Tally — for apostille quote request submissions

Each of these services has its own privacy policy that governs how they handle data.

3. Remote Online Notarization (RON) Recordings

As required by Florida law (Section 117.245, Florida Statutes), all Remote Online Notarization sessions are recorded and retained for a minimum of ten (10) years. These recordings include audio and video of the notarization session and may be accessed by authorized parties as permitted or required by law. Recordings are stored securely with our designated RON platform provider.

4. How We Use Your Information

We use the information we collect to:

• Provide notary, business operations, and digital transition services you request
• Schedule, confirm, and follow up on appointments
• Process payments through our payment processor (Square)
• Comply with legal obligations, including Florida notary recordkeeping requirements
• Respond to your inquiries and provide customer support
• Improve our website and services

5. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: Companies that help us operate our business (Square for payments, Netlify for website hosting, Google for email and scheduling)
• Legal compliance: When required by law, court order, or government request, including in connection with notary recordkeeping obligations
• Business transfers: In the event of a merger, sale, or transfer of business assets

6. Data Security

We take reasonable measures to protect the personal information you share with us. Our website is served over HTTPS with SSL encryption. Payment information is handled directly by Square and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information (subject to legal retention requirements, including Florida's 10-year RON recording requirement)
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us